.badge {
    padding: 3px 8px;
    border-radius: 4px;
    font-size: 11px;
    font-weight: bold;
    color: #fff;
}
.status-open { background-color: #e67e22; }
.status-answered { background-color: #2ecc71; }
.status-closed { background-color: #95a5a6; }

.reply-box, .reply-card {
    border-radius: 5px;
    margin-bottom: 12px;
}
.role-admin {
    border-left: 5px solid #0073aa !important;
    background-color: #f7fcfe !important;
}
.role-customer, .style-you {
    border-left: 5px solid #2ecc71 !important;
}
.pagination {
    margin: 20px 0;
}
.pagination a, .pagination span {
    padding: 5px 10px;
    border: 1px solid #ddd;
    margin-right: 5px;
    text-decoration: none;
}
.pagination .current {
    background: #0073aa;
    color: #fff;
    border-color: #0073aa;
}